Privacy Policy

Last updated September 2026

I'm Jason — a Silicon Valley medium and animal communicator offering readings and energy sessions through this site. This page explains what information I collect when you book, why I collect it, and how it's handled. I keep this simple on purpose: I only collect what I actually need to deliver your reading or session and process payment.

1. Information I Collect

When you book, I collect what you choose to share in the booking form, which typically includes:

• Your name and email address
• A photo and/or name of your pet, or details about a person you'd like me to connect with (where relevant to what you booked)
• Your question or topic, or what you'd like addressed
• Payment information — handled directly by Stripe, our payment processor. I never see or store your full card number.

If you contact me directly by email or social media, I'll have whatever you send me in that message.

2. How I Use Your Information

I use what you share solely to prepare and deliver what you booked, communicate with you about your booking, and process payment. I don't use your information for anything beyond that without asking you first.

3. Readings, Sessions, and Sensitive Content

Readings and sessions often involve deeply personal topics — grief, loss, health concerns about a pet, or private family matters. I treat everything shared with me as confidential. I will never share the content of your reading or session, your photo, or identifying details publicly without your explicit permission.

If I ever want to use a quote or story from your reading or session as a testimonial on this site, I will ask you directly first — nothing goes up without your yes.

4. Payment Processing

All payments are processed through Stripe. Stripe's own privacy policy governs how your payment details are handled — I recommend reviewing it at stripe.com/privacy. I only receive confirmation that a payment succeeded, along with the last four digits of your card for my own records — never your full card number.

5. Data Retention

I keep booking details and session notes for as long as reasonably needed to deliver your reading or session and handle any follow-up questions or refund requests, and then delete them. If you'd like your information deleted sooner, email me and I'll take care of it.

6. Cookies & Analytics

This site may use basic, privacy-respecting analytics to understand how many people visit and which pages they view. I don't use invasive tracking or sell any data to advertisers.

7. Third-Party Services

Beyond Stripe for payments, I may use standard tools for email delivery, scheduling, or file hosting to run this business. Each of those providers has its own privacy practices; I only work with providers I trust with your information.

8. Your Rights

You can ask me at any time to see what information I have about you, correct it, or delete it. Just email me and I'll respond promptly.

9. Age Requirement

The readings and sessions offered through this site are intended for adults 18 and older. I don't knowingly collect information from anyone under 18.

10. Changes to This Policy

If I update this policy, I'll change the “last updated” date above. Significant changes will be noted clearly on this page.

11. Contact

Questions about this policy or your information? Reach me at hello@jasonthepsychic.com.